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FAQs | Paddle Pop

World of Paddle Pop FAQ

Gameplay Questions

Q. What is World of Paddle Pop, and what's the objective of the game?

A. It's a multiplayer online game world where you can go on adventure quests, combat zone bosses and creatures using a magic card game, and even talk to other kids playing online at the same time!

As you journey through the game world you will earn rewards and collectible items and also help Paddle Pop and Leena in their fight against the evil Shadow Master.

For more info on how to play, download our free Game Guide from the "Learn More" section of the World of Paddle Pop page!

Q. Why do I have to select a server/realm?

A. World of Paddle Pop is a multiplayer online game world. This means a lot of people can play in the world at the same time. In order for the online game world to support many players at once, we need to replicate the game world across Servers/Realms to ensure that every player gets the best possible game experience. Each realm is identical to each other. Once in a realm, you will be able to talk to, interact and adventure with the players in the same realm. If you are looking for players to chat, interact and adventure with, you may wish to switch to a Realm with a higher population. This is shown by the golden lion coins on the realm selection page - the more coins indicates that there are more players currently playing in that realm.

If you wish to meet up with friends and/or family in the game, make sure you all select to play in the same realm! Once you have selected a realm, click the lion medallion and you will be transported to the Lion Kingdom!

Q. I can't figure out what to do! How do I complete quests?

A. To take on a quest, just talk to characters with a yellow exclamation mark floating above them. Once you've accepted a quest, look to the Quest Log and Quest Compass to show you the way!

The Quest Log is the book icon you'll see when you open your bag. It keeps track of all your quests, and shows you when you need to do.

The Quest Compass is the arrow at the very top of your game screen, it always points toward where you need to go to fulfill the next part of your current quest.

Q. How do I meet and talk to other players?

A. Click the Chat icon (it looks like a speech bubble) at the top-left corner when in the game world, and you will see a list of several chat categories. Inside each category, you'll see a further list of words and expressions you can say. Click one to have your avatar say it aloud to all other players nearby.

You can even chat directly to just your friends. Click on a friend's name in your Friend's List (the icon just below the Chat icon), and select the chat option to send them a message using the same system.

Q. How do I use the Carnival Wheel and what does it do?

A. The Carnival Wheel can be found in the Lion Kingdom's city square. Give it a spin, and you might win Lion Gold to buy things, or even spells and items to use in the game! On top of the free spins you get each day, you can buy more spins using Paddle Pop Coins earned by playing other games on the Paddle Pop website and the Paddle Pop mobile game!

Q. Can I change what my avatar is wearing/holding?

A. Most certainly! Just go into your bag in the bottom-left corner and select the Character Inventory icon (the lion's face), and you'll be able to change your clothes, staff, and check on how much money you have.

Q. Is World of Paddle Pop safe for my child?

A. Yes! Safety is our number one concern, which is why we have limited chat between players to phrases they can select from a drop-down menu. Real names are never used nor exposed in the MMOG or on the web portal. Please review basic internet safety with your child before using any website, and make sure you never give your nickname or password information to anyone!

Technical Questions

Q. Why does the game say I need to install Unity Web Player?

A. World of Paddle Pop is a 3D game that works using a browser plug-in called Unity. You will only need to install the Unity Web Player once.

Download it here or click the "Install Now" button that appears when you try to play World of Paddle Pop. Just follow the on-screen instructions and you’ll be playing in no time (you may have to restart your browser when done).

Q. Is my computer able to play World of Paddle Pop?

A. Depending on whether you use a PC or a Mac, refer to these system requirements for the minimum and recommended hardware. As a general rule, World of Paddle Pop should run just fine on computers bought within the last 5 years.

Minimum System Requirements

Windows® XP/XP64/Vista/Vista64/7 Operating System (with the latest Service Packs or updates):

  • Intel Pentium 4, 1.4 GHz or equivalent
  • 2 GB or more of system RAM
  • NVIDIA® GeForce® FX or ATI Radeon™ 9500 video card or better, with 64MB VRAM
  • Monitor that supports a resolution of 1024x768x32
  • Broadband Internet connection
  • Keyboard/mouse

Mac® OS X 10.5.8, 10.6.4, or newer:

  • Intel 2.0 GHz
  • 2 GB RAM or higher
  • NVidia or ATI based Video Card, with 64MB VRAM
  • Monitor that supports a resolution of 1024x768x32
  • Broadband Internet connection
  • Keyboard/mouse

Recommended System Requirements

Windows® Vista64/Windows 7 OS (with the latest Service Packs or updates):

  • Dual-core processor, such as the Intel Pentium D or AMD Athlon 64 X2
  • 4 GB system RAM
  • 256 MB NVIDIA® GeForce® 8600 or ATI Radeon™ HD 2600 or better
  • Multi-button mouse with scroll-wheel

Mac® OS X 10.6.4 or newer:

  • Intel® Core™ 2 Duo processor
  • NVIDIA® GeForce® 9600M GT or ATI Radeon™ HD 4670 or better
  • 4 GB system RAM
  • Multi-button mouse with scroll wheel

Supported Browsers

  • Internet Explorer
  • FireFox (Recommended)
  • Chrome
  • Safari

Q. Can I change the graphics quality of the game?

A. Yes! Go into the Settings menu when in the game (the icon that looks like two gears), and you'll find a switch to change the graphics quality. Some players prefer to have faster speeds/framerates at the expense of visuals, especially if playing on a slower computer.

Q. Do I need a Paddle Pop Adventures account to play World of Paddle Pop?

A. Yes, having your own personal account lets us save your character and all the progress you make. Having an account also lets you earn coins and play all the other great games we have.

It's easy to register and get playing! Simply click the "Register" link at the top-right of any page on the Paddle Pop Adventures site, and fill in the required details. Make sure to tell your parents and get their permission.

Q. I clicked the "Download Game Files" button, but I'm not sure what it does!

A. If you're experiencing long loading times because of a slow internet connection, or just want the fastest possible game experience, then the "Download Game Files" feature will fetch a copy of the game's files ahead of time and keep them on your computer. It may take awhile, but you can continue to use your computer while keeping the window open.

This feature is really cool, but isn't required! Anyone can play World of Paddle Pop by simply clicking the "Play Now" button, and the game will download itself as you play.

Q. Can I play the game in a full-screen mode?

A. Many players love playing World of Paddle Pop in full-screen mode, which makes everything look bigger and brighter! To switch between "windowed" and full-screen modes, just go to the Settings menu while in the game (it's the icon that looks like two gears).

Q. The online game is not loading correctly or seems to freeze during play. What should I do?

Try clearing your web browser cache and the Unity Web Player cache. To do so, follow these steps:

To clear your web browser cache:

For Internet Explorer (IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete

First, please close the World of Paddle Pop game window.

For FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data

For Chrome, click the Chrome menu on the browser toolbar -> Select Tools -> Select Clear browsing data

To clear your Unity cache:

Please visit your Unity Web Player Settings by clicking the link below.

http://webplayer.unity3d.com/setup/

Once the page is loaded, just select "WorldofPaddlePop" and click "Delete." Return to the game website and restart your game.

Clearing the Unity caching is usually not recommended, as this will significantly raise loading times after the first login. If the issue is not resolved by following the steps above please click here to contact our customer support team